WARRANTY

Warranty

We offer a six months a parts replacement only warranty as described below.

The warranty period is from date of delivery and for domestic use only.

In the event of a particular part failing, Asim’s Toys will supply the parts required free of charge. In the event of an item not working after replacement parts are installed, the Buyer is responsible for the cost of returning the item to us. Postage costs will not be refunded by Asim’s Toys.

Batteries and battery chargers are not covered under the warranty and they must be handled and charged correctly.

IF the goods supplied to you are damaged Or faulty on delivery, you should notify us in writing via the enotes section of the website within 7 working days , return postage fee will be at buyer’s expense , postage costs are non refundable for returned items so please ensure you are purchasing the correct vehicle before placing your order.

For any item that is damaged that does not affect the safety of the product and the customer wants us to repair it, the customer will have to pay the postage costs back to Asim’s Toys . We do this to keep costs down and provide long term low prices.

What is not covered under warranty?

1. Batteries and battery chargers are not covered under the warranty and they must be handled and charged correctly.

2. This warranty does not apply to any defect in the goods arising from fair wear and tear, Any Body Damage, , lack of maintenance ,willful damage, natural disaster, accident, negligence by you or any third party, failure to follow the Supplier´s instructions, or any alteration or repair carried out without the Supplier´s approval, The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by Asim’s Toys to provide service (not including standard periodic maintenance).

3. Negligence, misuse or minor scratch is not covered under this policy:
Please note that most of our ride-on products we sell are creating with a process used by the manufacturers that we sell, the process involves blowing sheets of plastic with hot air to make the moulds required for the production of the car. Sometimes the moulds can have minor scuffs, dents or very small scratches caused by material flowing in the air as the plastic is very hot this can mark the body of the car. This does NOT cause any materialistic flaws within the body and does not affect the strength or durability of the body. They are just minor cosmetic flaws, Asim’s Toys will not accept any returns back due to this and this no reason to claim the item as faulty.

4. Broken Gear Box– A number of our cars have forward and reverse gears. Please instruct your child to stop the car prior to putting the car in reverse as with a normal car you will damage/break the gears if you change from forward to reverse without stopping the car. We will send out spares to solve this problem if it happens by mistake but will not replace the car if the problem not solve. The new gears need to be added into the motor and take about 5 minutes (5 screws to remove) to add.

5. Although we take all damages seriously we cannot replace every small non critical part. For any item that is damaged that does not affect the safety of the product and the customer wants us to repair it, the customer will have to pay the postage costs back to Asim’s Toys . We do this to keep costs down and provide long term low prices. The vehicles can develop intermittent electrical issues on the add on features i.e radio / horn / music player which should be considered before choosing your model. These will not affect the driving of the vehicle and are not covered by warranty.

6. Parts purchases, consumable components, and accessories [such as chains, carry bags, batteries, Charger, steering wheel, hoses, grinding discs, mats, nets, belts, cables, wheels, blades, tubs, safety gear etc.] are not covered by our standard warranty once used.

7.Physical damage. Asim’s Toys  does not cover broken parts, cosmetic and body damages that have been caused whilst the car is being used. In these scenarios as long as the spare part is replacable, we will order a new part and send to you at a your cost.